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Q:
What is OnlineAuthentics.com?
A: OnlineAuthentics.com is a service that helps online auction participants to better inform themselves and their customers in the area of signed sports memorabilia and to help online auction participants to maximize their online auction experience.
Q:
Who can use the Online services offered by OnlineAuthentics.com?
A: Both Bidders and Sellers on the online auction site eBay.com can utilize the services of OnlineAuthentics.com.
Q: Does OnlineAuthentics.com only offer online services?
A: OnlineAuthentics.com also accepts items for physical examination and this procedure is outlined within our "Physical Review" section of our website.
Q: How do you authenticate items without a physical inspection of the item?
A: In order to authenticate any signed item we must physically inspect that item. The Online Review service that we offer is NOT an authentication service but is an opinion of the image that is reviewed online. Many factors must be considered during the authentication process and it must include the physical inspection of an item.
Q: What is an Online Review if it is not an authentication service?
A: An Online Review is an opinion service that allows collectors the opportunity to consult with an industry leader in signed memorabilia. Many times items that are inconsistent with authentic signatures can be identified as such.
Q:
How are OnlineAuthentics.com items identifiable?
A: Items that have been physically reviewed by OnlineAuthentics.com or items from private signings attended by OnlineAuthentics.com will carry a tamper proof numbered ID tag that will allow consumers to access information as well as an image of the item from the OnlineAuthentics.com online registry database.
Q: Is there an Online database for items that have been physically examined by OnlineAuthentics.com?
A: OnlineAuthentics.com does offer an online item registry that allows visitors to not only retrieve a text description of their registered item but also will provide an image of the exact item.
Q: What makes OnlineAuthentics.com different from other companies in the field of autograph review?
A: OnlineAuthentics.com's ability to merge integrity & technology enables us to take the leadership position within the industry. The technology utilized by OnlineAuthentics.com will continue to evolve as we strive to continue expanding our integrity based review team.
Q: What is a Physical Review?
A: The physical review program allows users to submit items for examination by our Review Staff. This group consists of some of the most experienced dealers and collectors in the industry. For more information, please see the physical review section of the website.
Q: How long does it take to complete a Physical Review?
A: The approximate turnaround time for a physical review item is two weeks.
Q: Will my item remain on the Internet for any specific amount of time?
A: Once your item is photographed and registered within the Online Authentics Database, it will be available online forever. This is a standard part of our service and there are no additional costs involved.
Q: Do I also receive a paper certificate after the registration is complete and my item is entered into the database?
A: Yes. You will receive a certificate of registration once your item is returned to you. This will contain your OA number and should always remain with the item for identification purposes.
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